TERMS & CONDITIONS | Stetho Steps LLC

TERMS OF USE

These Terms of Use ("Terms") govern your access to and use of the Stetho Steps LLC website, www.stethosteps.net (the "Website"), and any related services (the "Services"). By accessing or using the Website and Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must refrain from using the Website or Services. Your continued use of the Website or Services constitutes acceptance of these Terms.

For any inquiries regarding these Terms, please contact us at: support@stethosteps.com

1. Eligibility & User Accounts

1.1 Who Can Use Our Services?
To use our Services, you must be at least 18 years old or have the consent of a parent or legal guardian if you are under the legal age of majority in your jurisdiction. By using our Website, you confirm that:

You are legally able to enter into a binding contract.
You will comply with all applicable laws, including local, state, and international regulations.
If you are under the age of 18, you may use the Website only with the involvement of a parent or guardian.

1.2 Account Registration
Certain features of our Services may require you to create an account. By registering, you agree to:

Provide accurate, complete, and up-to-date information.
Keep your login credentials confidential and secure. You are responsible for all activity under your account, and you agree to immediately notify us if you suspect any unauthorized access to your account. You must notify us promptly if there are any changes to your account information.

We reserve the right to suspend or terminate any account that violates these Terms. If your account is suspended or terminated, we will notify you by email (unless prohibited by law) and provide details of the violation. You may appeal the decision by contacting us at support@stethosteps.com.

2. Permitted Use

You may use our Website and Services only for lawful, non-commercial purposes, including:

Accessing health professions education resources.
Engaging with our community of practice.
Participating in discussions and events.

You may not:

Use the Website for any illegal, fraudulent, or harmful activities, including, but not limited to, the spread of malware, phishing, or any form of cyberattack.
Copy, modify, distribute, or resell content from the Website without express written permission.
Interfere with, disrupt, or compromise the functionality or security of the Website or Services in any way, including the use of bots, scraping, or reverse-engineering.
Use any automated systems or software to extract data from the Website, including but not limited to "screen scraping," "data scraping," or "web scraping."

Violations of these terms may result in the immediate suspension or termination of access to the Services, as well as potential legal action, including seeking damages or injunctive relief.

3. Intellectual Property Rights

All content on our Website, including but not limited to text, graphics, logos, videos, software, and any other materials (collectively, "Content"), is owned by or licensed to Stetho Steps LLC and is protected by copyright, trademark, and other intellectual property laws.

You may not:

Reproduce, modify, distribute, display, perform, or create derivative works based on our Content, in whole or in part, without prior written consent from Stetho Steps LLC.
Use our trademarks, logos, or branding without express written authorization.

You retain ownership of any content you submit to the Website. However, by submitting content, you grant Stetho Steps LLC a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, display, reproduce, distribute, modify, and publicly perform that content for educational, promotional, or other lawful purposes, in any medium, whether now known or hereafter developed. This license will remain in effect until you request the removal of your content, subject to any applicable legal obligations and the terms of the platform’s operation.

4. Payments & Subscriptions

Certain Services may require payment. By making a purchase, you agree to the following terms:

You agree to pay the applicable fees at the time of purchase (unless otherwise stated).
Payments will be processed through third-party providers such as Stripe or PayPal. You agree to comply with their terms and conditions when making payments.

Refunds are provided at our discretion and are subject to the terms of our Refund Policy. Please refer to the Refund Policy for more information on eligibility and conditions for refunds.

We reserve the right to modify pricing at any time. If we make any significant changes to pricing, we will notify you via email or through our Website before such changes take effect.

5. Third-Party Links & Services

The Website may contain links to third-party websites, including those of partner institutions or external educational resources. We are not responsible for the content, privacy policies, or practices of these third-party sites. By accessing these links, you do so at your own risk. We encourage you to review the privacy policies and terms of use of any third-party websites before providing them with any personal information or engaging in any transactions.

6. User-Generated Content & Community Guidelines

When participating in discussions or submitting content, you agree that:

Your content is lawful, respectful, and relevant to the Services.
You have the necessary rights, licenses, and permissions to post the content, ensuring that it does not infringe upon any third-party rights or violate any applicable laws.

You will not post any content that:

Promotes hate speech, discrimination, or material that could cause harm, harassment, or violence toward others.
Is false, misleading, or defamatory.
Contains spam, unsolicited advertisements, or unauthorized promotions.

We reserve the right to remove any content that violates these guidelines and to suspend or terminate your access to the Services in cases of violations. We may also take legal action where applicable.
Additionally, you grant Stetho Steps LLC a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content for educational and promotional purposes in connection with the Services.

7. Privacy & Data Protection

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

Key Highlights of Our Privacy Practices:
We collect and process personal data in compliance with the General Data Protection Regulation (GDPR) for users in the European Union, and the California Consumer Privacy Act (CCPA) for users in California.
You have rights regarding your personal data, including the right to access, correct, or request deletion of your personal information. Instructions on how to exercise these rights are outlined in our Privacy Policy.
We use cookies to enhance your experience and for analytics purposes. Cookies also fall under our data protection practices, and you have the option to manage or withdraw your consent via your browser settings or cookie preferences."

8. Disclaimers & Limitation of Liability

8.1 General Disclaimer
Our Website and Services are provided "as is" and "as available." We make no warranties or representations regarding the availability, accuracy, or completeness of the Website, the Services, or the content. We do not guarantee that:

The Website will be continuously available or error-free.
Information provided will be timely, accurate, or complete.
Use of our Services will guarantee any particular learning outcomes or results.

Additionally, we do not assume any responsibility for content provided by third parties or user-generated content on the Website.

8.2 Limitation of Liability
To the fullest extent permitted by applicable law, Stetho Steps LLC is not liable for:

Any indirect, incidental, special, or consequential damages arising from the use of our Website or Services.
Loss of data, revenue, or profits arising from your use of the Website or Services.
Security breaches caused by third-party actions, including unauthorized access to your personal data.
Claims related to personal injury or other issues arising out of your use of the Website or Services, except where required by applicable law.

If you are dissatisfied with our Website or Services, your sole remedy is to discontinue use.

9. Indemnification

You agree to indemnify, defend, and hold harmless Stetho Steps LLC, its officers, agents, and affiliates from any and all claims, liabilities, damages, and expenses (including reasonable legal fees) arising from:

Your use of the Website and Services.
Your violation of these Terms or any applicable laws.
Any infringement of third-party rights by your content, including but not limited to intellectual property rights, privacy rights, and other legal rights.
Any disputes arising from your interactions with other users of the Website or Services.

10. Changes to These Terms

We may update these Terms periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

If we make significant changes:

We will notify you via email or post a prominent notice on our Website at least 30 days before the changes take effect.
Continued use of the Website after the effective date of such updates will constitute your acceptance of the updated Terms.
We encourage you to review these Terms periodically to stay informed about any changes.

11. Governing Law & Dispute Resolution

11.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

11.2 Dispute Resolution
In the event of a dispute between you and Stetho Steps LLC, we encourage you to first contact us at support@stethosteps.com in an attempt to resolve the issue informally. If the dispute cannot be resolved informally, it will be resolved as follows:

Arbitration Agreement: Any unresolved dispute will be settled through binding arbitration conducted in Wyoming, United States, in accordance with the rules of American Arbitration Association (AAA). The arbitration will be conducted on an individual basis and not as part of a class action, consolidated action, or representative proceeding.
No Class Actions: You agree that you will not initiate or participate in any class action, consolidated action, or representative proceeding related to the dispute.
Arbitration Costs: The costs of arbitration, including any filing fees, will be subject to the specific rules of the arbitration organization. Each party will bear its own attorney’s fees, unless the arbitrator determines otherwise.

12. Termination & Account Suspension

We reserve the right to suspend, terminate, or restrict your access to your account and the Services at any time for violations of these Terms, including but not limited to:

Breach of intellectual property rights.
Engaging in fraudulent, unlawful, or harmful activities.
Failure to comply with our community guidelines or any other terms specified herein.

In cases of misuse, suspicious activity, or a threat to the security or integrity of our Website or Services, we may also restrict access to the Services without prior notice.

You may terminate your account at any time by contacting us at support@stethosteps.com. Upon termination, we may retain certain personal information in accordance with our Privacy Policy, including for legal and operational purposes.

13. Contact Information

If you have any questions or concerns regarding these Terms, or if you require any assistance, please contact us using the following details:

Email: support@stethosteps.com